At Adaptable Recruitment we have a fantastic opportunity for a Policy Administrator to join a market leading company in the Liverpool area.

Salary:- £22655
6 months FTC - to go perm after probation
Fully office based - up for discussion over hybrid after 6 months
35 working hours

Responsibilities to include:

• Send out and process payroll deduction, Direct Debit, and application forms
• Process downgrades following tasks form the Finance Team
• Process bounce backs and Single Force Migrations
• Liaise with company contacts/brokers to resolve queries using e-mail and the telephone
• Liaise with policy holders to resolve queries using e-mail and telephone
• Assist with Data Import Team with APIs queries and imports to ensure Service levels are me
• Maintain the quality of the main database and ensure it is kept up to date
• Handle inbound emails/calls regarding membership data and process any changes in a timely manner
• Update spreadsheets and databases for any new business/amendments to policies and produce relevant documentation
• Organise distributions of policy schedules
• Provide reports and spreadsheets as required
• Fulfil additional tasks, as assigned by your Team Leader, to meet the needs of the business

The ideal Candidate:

• Accuracy of information processed
• Understanding of excel spreadsheets
• Timeliness of work completed
• Effectiveness of communication - written and verbal
• Ability to resolve queries
• Telephone manner

For more info please contact me on:
Laura

07802722350