Policy Administrator

  • Up to £22655.00 per annum
  • Full Time
  • Liverpool
  • Admin and Secretarial
  • 25/05/2023
  • Office Support
  • BBBH6345
  • Policy Administrator
  • Contract
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At Adaptable Recruitment we have a fantastic opportunity for a Policy Administrator to join a market leading company in the Liverpool area.

Salary:- £22655
6 months FTC - to go perm after probation
Fully office based - up for discussion over hybrid after 6 months
35 working hours

Responsibilities to include:

  • Send out and process payroll deduction, Direct Debit, and application forms
  • Process downgrades following tasks form the Finance Team
  • Process bounce backs and Single Force Migrations
  • Liaise with company contacts/brokers to resolve queries using e-mail and the telephone
  • Liaise with policy holders to resolve queries using e-mail and telephone
  • Assist with Data Import Team with APIs queries and imports to ensure Service levels are me
  • Maintain the quality of the main database and ensure it is kept up to date
  • Handle inbound emails/calls regarding membership data and process any changes in a timely manner
  • Update spreadsheets and databases for any new business/amendments to policies and produce relevant documentation
  • Organise distributions of policy schedules
  • Provide reports and spreadsheets as required
  • Fulfil additional tasks, as assigned by your Team Leader, to meet the needs of the business

The ideal Candidate:

  • Accuracy of information processed
  • Understanding of excel spreadsheets
  • Timeliness of work completed
  • Effectiveness of communication - written and verbal
  • Ability to resolve queries
  • Telephone manner

For more info please contact me on:


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